Scope of Application

Article 1

01.01. The Accommodation Contract and related contracts to be concluded between our Hotel and the Guest shall be based on this Contract under the following terms and conditions of our Contract. Any matter not stipulated in this Contract shall be governed by ordinance and generally established practice.

01.02. When our Hotel has agreed to conclude a Special Contract without conflicting with ordinance and established practice, the said Special Contract shall prevail.

Application for an Accommodation Contract

Article 2

02.01. The Guest who intends to apply to our Hotel for an Accommodation Contract will be required to provide our Hotel with the following particulars:
(1) Name(s) of Guest(s) to be registered.
(2) Date(s) scheduled for overnight stay and estimated time of arrival.
(3) Accommodation charge (according, in principle, to the basic accommodation charges described in the attached Schedule1).
(4)Other information considered necessary by our Hotel.

02.02. In the case that the Guest has requested, during his/her stay, an extension of an overnight stay beyond the date described in the preceding paragraph (2) above, our Hotel shall handle his/her request as a new application for an Accommodation Contract which has been made at the point in time when the said request has been made.

Conclusion, etc. of the Accommodation Contract

Article 3

03.01. The Accommodation Contract shall be considered to have been concluded at the time when our Hotel has accepted the application described in the preceding Article, unless our Hotel has certified that our Hotel has not accepted the said application.

03.02. When the Accommodation Contract has been concluded under the provision of the preceding Paragraph, the Application Money payable for the period scheduled for overnight stay as prescribed by our Hotel shall be paid by the date set by us, up to the maximum amount equal to the basic accommodation charge for 3days in cases where the period scheduled for overnight stay exceeds 3 days.

03.03. The Application Money shall first be applied to the final payment of the Accommodation Charge payable, and when the circumstances requiring application of the provisions of Article 6 and Article 18 have arisen, to penalty and then to compensation money in this order. If there is any balance left it will be repaid at the time when the Accommodation Charge is paid as provided in Article 12.

03.04. In the case that the Application Money described in Paragraph 2 of this Article has been paid by the date set by us as stipulated in the same Paragraph, the Accommodation Contract shall become invalid, but limited only to the case where our Hotel has notified the Guest to that effect at the time when prescribing the day due for payment of the Application Money.

Special Contract Requiring Non-Payment of the Application Money

Article 4

04.01. Notwithstanding the provision of the preceding Article, Paragraph 2, there are cases where our Hotel accept a Special Contract which does not require payment of the Application Money specified in the said Paragraph after the conclusion of the Contract.

04.02. When accepting an application for an Accommodation Contract, in the case that our Hotel fails to request payment of the Application Money specified in the preceding Article, Paragraph 2, and/or in the case that it fails to prescribe the due date for payment of the said Application Money, the Special Contract described in the preceding Paragraph shall be considered to have been accepted.

Refusal of the Conclusion of the Accommodation Contract

Article 5

05.01. The following are cases where our Hotel will not accept the conclusion of the Accommodation Contract:

(1) When application for accommodation is not based on this Contract.

(2) When there is no room available due to full occupancy.

(3) When the Guest seeking accommodation is considered likely to behave in violation of the provisions of the ordinance, public order or good public morals.

(4) When the designated organized crime group, the member of the designated organized crime group, relevant parties or the other antisocial forces (hereinafter referred to as “the organized crime group”) stipulated in “Act for the Prevention of Wrongful Acts by Members of Organized Crime Groups” (No 77 of the law, issued in 1991) seeks to apply for the accommodation.

(5) When the corporate body or the other organization under the control of “the organized crime group” or the member of the said parties seeks to apply for the accommodation.

(6) When the corporate body with the board member who is the member of “the organized crime group” or the member of the said parties seeks to apply for the accommodation.

(7) When the person who seeks to apply for the accommodation commits violence, threatening, blackmail or overbearing undue claims against the institution or the staffs working for the institution, or requires the hotel to bear the unreasonable burdens regarding the accommodation, or is admitted to commit the similar acts.

(8) When the Guest seeking accommodation is clearly considered to be a patient with an infectious disease.

(9) When the person who seeks to apply for the accommodation requires the hotel to bear unreasonable burdens regarding the accommodation.

(10) When act of God, trouble with facilities, and other unavoidable causes prevent the Guest from staying at our Hotel.

(11) The provision of Article 3 of Wakayama Prefectural Ordinance is applicable.

05.02. Use for the special events may be refused due to the same reasons as above where no food and drink is offered.

The Guest's Right to Cancel the Contract

Article 6

06.01. The Guest may request our Hotel to cancel the Accommodation Contract.

06.02. In the case that the Guest has cancelled the Accommodation Contract in whole or in part due to causes attributable to him/her (which is the case when our Hotel has requested payment of the Application Money by prescribing the date due for such payment under the provision of Article 3, Paragraph 2, except in the case when the Guest has cancelled the Accommodation Contract prior to such payment), payment of penalty shall be required as specified in the attached Schedule2,but in the case that our Hotel has accepted a Special Contract described in Article 4, Paragraph 1 this provision shall be applied only to the case where our Hotel has notified the Guest of his/her responsibility to pay a penalty for cancellation of the Contract when accepting the Special Contract.

06.03. In the case that the Guest does not arrive by 10 p.m. on the day of an overnight stay without informing our Hotel of a delay (or after the lapse of 1 hour past the scheduled time of arrival if indicated by the Guest beforehand), the Accommodation Contract concerned may be considered to have been cancelled by the Guest and will be handled accordingly.

The Right of Our Hotel to Cancel the Contract

Article 7

07.01. The following are cases where our Hotel may cancel the Accommodation Contract:

(1) When the Guest is considered likely to behave in violation of the provisions of the ordinance, public order or good public morals, or he/she is considered to have behaved in such a manner.

(2) When the Guest might give a nuisance to other visitors by dead drunkenness. When the Guest in accommodation behaves extremely in a mischievous way against other hotel guests. (Article 5-1 of Nagano Prefectural Ordinance)

(3) When the guest is “the organized crime group”. (The organized crime group or the member of the said group stipulated in “Act for the Prevention of Wrongful Acts by Members of Organized Crime Groups”.)

(4) When the Guest is in a corporate body which has persons relevant to gang member in its board member.

(5) When the guest commits violence, threatening, blackmail or overbearing undue claims against the institution or the staffs working for the institution, or requires the hotel to bear the unreasonable burdens regarding the accommodation, or is admitted to commit the similar acts.

(6) When the Guest is clearly considered to be a patient with an infectious disease.

(7) When act of God, trouble with facilities, and other unavoidable causes prevent the Guest from staying at our Hotel.

(8) When the Guest smokes in bed or vandalizes fire protection facilities, or does not comply with the matters prohibited by our Hotel (limited only to those matters necessary for fire prevention) among the rules of use prescribed by our Hotel.

(9) The provision of Article 3 of Wakayama Prefectural Ordinance is applicable.

09.02. Use for the special events may be refused due to the same reasons as above where no food and drink is offered

09.03. In cases where our Hotel has cancelled the Accommodation Contract in accordance with the provision of the preceding Paragraph, charges for accommodation service, etc. which have not yet been offered to the Guest shall not be receivable.

Registration of Accommodation

Article 8

08.01. The Guest will be required to register the following particulars at the front desk of our Hotel:

(1) Name, age, sex, address and occupation of the Guest.

(2) Nationality, passport number, place entered and date entered, in the case of every foreign guest.

(3) Scheduled date and time of departure.

(4) Other particulars considered necessary by our Hotel.

08.02. In the case that the Guest intends to pay the charges described in Article 12 by using such means in place of currency as traveler's checks, accommodation coupons, credit card, etc., he/she will be required to show them at the time of registration described in the preceding Paragraph.

Time Allowed for Use of the Guest room

Article 9

09.01. The time allowed for the Guest to use the guest room of our Hotel shall be from 3 p.m. till 10 a.m. of the following morning, except when the Guest stays for more than one night in succession, in which case the Guest may use the guest room all day except the day of arrival and the day of departure.

09.02. Notwithstanding the provision of the preceding Paragraph, there are cases where our Hotel may accept the use of the guest room in hours other than those specified in the preceding Paragraph, in which case an additional charge will be required as specified below.

(1) Up to 3 hours in excess of the prescribed hours ...... 30% of the basic accommodation charges

(2) Up to 6 hours in excess of the prescribed hours ...... 60% of the basic accommodation charges

(3) 6 hours or more in excess of the prescribed hours ...... 100% of the basic accommodation charges

Compliance of the Rules of Use of the Hotel

Article 10

10.01. While staying in our Hotel, the Guest will be required to comply with the Rules

of Use posted inside our Hotel as prescribed by us.

Business Hours

Article 11

11.01. The business hours of the main facilities, etc. of the Hotel are as follows, and those of other facilities, etc. shall be notified in detail by brochures as provided, notices displayed in each place, service directives in guest rooms and others. Service hours (at facilities) for dining, drinking and etc.
・Breakfast 7:00a.m. ～ 9:00a.m.
・Dinner 5:00p.m. ～ 9:00p.m.
・Gift Shop 7:00a.m. ～ 9:00a.m. , 3:00p.m. ～ 10:00p.m.
・Lobby Lounge 7:00a.m. ～ 11:00a.m. , 3:00p.m. ～ 12:00a.m.
・KARAOKE Pub 8:00p.m. ～ 12:00a.m.
・Game Corner 8:00a.m. ～ 11:00a.m. , 3:00p.m. ～ 12:00a.m.

11.02.The business hours specified in the preceding paragraph are subject to temporary changes due to unavoidable causes of the Hotel. In such a case, the Guest shall be informed by appropriate means.

Payment of Charges

Article 12

12.01. The breakdown of the accommodation charge, etc. payable by the Guest shall be as listed in the attached Schedule 1.

12.02. Payment of the accommodation charge, etc. described in the preceding Paragraph shall be mad in currency or by other alternative means acceptable by our Hotel, such as traveler's check, accommodation coupon, credit card, etc., at the front desk at the time when the Guest departs from our Hotel or is charged by our Hotel.

12.03. In the case that the Guest has not stayed at our Hotel at his/her discretion even after we have offered the guest room to the Guest and made it available for him/her to use, the accommodation charge will still be charged.

Responsibility of Our Hotel

Article 13

13.01. In the case that we have inflicted damage on the Guest in the course of fulfilling the Accommodation Contract and related Contracts or in breach of these Contracts, we shall compensate for the said damage, unless the said damage has been caused due to a cause not attributable to us.

13.02. Our Hotel is covered by the Hotel liability insurance to cope with emergencies in the case of fire, etc.

Handling in Case the Guest Room Contracted is Not Available

Article 14

14.01. Should the guest room contracted for the Guest under the Accommodation Contract become unavailable for him/her, our Hotel shall try to offer accommodation facilities under the same conditions as the original Accommodation Contract as far as possible, subject to the consent of the Guest concerned.

14.02. Notwithstanding the provision of the preceding Paragraph, in cases where we are unable to offer other accommodation facilities to the Guest, we shall pay to him/her a compensation charge equivalent to the penalty, which will be applied to the amount of the compensable damage. However, in cases where there is no cause attributable to us for not being able to offer the guest room, we shall not pay the compensation charge.

Handling of Checked Articles, etc.

Article 15

15.01. When the articles, cash and/or valuables checked by the Guest at the front desk have been lost or damaged, our Hotel shall compensate for the damage, unless the loss or damage has been caused by force de majeure. However, in the case of cash and valuables, we shall do so only when the Guest has clearly reported the kind and value of such cash and valuables at our request. Otherwise we shall compensate for the damage up to the maximum amount of 150,000 yen.

15.02. When the Guest has brought into our Hotel articles, cash and/or valuables but has not checked them at the front desk, we shall compensate for the loss or damage inflicted on them if caused intentionally or negligently on our part, except when the Guest has not clearly reported to us beforehand the kind and value of such items lost or damaged, in which case we shall compensate for the loss or damage up to the maximum amount of 150,000 yen unless we are intentionally or negligently responsible for such loss or damage.

Custody of the Baggage or Personal Belongings of the Guest

Article 16

16.01. When the baggage of the Guest has arrived at our Hotel prior to his/her arrival, our Hotel will keep it subject to our agreement given prior to its arrival, and will hand it to the Guest at the time when he/she checks in at the front desk.

16.02. In the case that the baggage or personal belongings of the Guest are found misplaced after he/she has checked out, our Hotel shall ask the owner of such items for his/her instructions when the owner has been identified. However, when there are no instructions from the owner or the owner has not been identified, our Hotel shall keep them for 7 days including the day when they have been found, and shall deliver them to a police station near our Hotel after a lapse of 7 days.

16.03. The responsibility of our Hotel regarding the custody of the Guest's baggage or personal belongings in the case of the preceding two Paragraphs shall conform to the provision of the preceding Article, Paragraph 1, in the case of Paragraph 1 of this Article and to the provision of the preceding Article, Paragraph 2, in the case of the preceding Paragraph. 16.02

Responsibility for Parking

Article 17

17.01. When the Guest uses the parking area of our Hotel, our Hotel only lends the parking area and does not assume responsibility for care and custody of the vehicle parked, regardless of whether or not our Hotel has been asked to keep the key to the vehicle. However, our Hotel shall be liable for compensation if and when the vehicle parked is damaged intentionally or negligently on our side while keeping the parking area under our control.

Responsibility of the Guest

Article 18

18.01. In the case that our Hotel has suffered damage due to the intention or fault of the Guest, the Guest will be required to compensate to our Hotel for the said damage.

Overnight Guest Condolence Payment Regulations

Article 19

19.01. Should an overnight guest die while staying in our Hotel from causes other than injuries, our Hotel shall carry out the procedures detailed in the Overnight Guest Condolence Payment Regulations as determined separately.

Schedule1

Itemized Contents of Accommodation Charge, etc.
(Relating to Article 2 Paragraph 1, and Article 12 Paragraph 1)